Frequently Asked Questions

We're a digital wishlist platform that lets you receive money instead of physical gifts. Create a wishlist for any occasion, share it with friends and family, and they can contribute money directly to your bank account. No more unwanted gifts or awkward returns!

It's simple: 1) Create your wishlist and choose your occasion (birthday, wedding, baby, etc.) 2) Share the link with your friends and family 3) They send you money gifts securely through our platform 4) Money goes directly to your bank account. You decide how to spend it.

Yes. Creating a wishlist is completely free. You'll never be charged to set up or maintain your wishlist. Estimated card processing costs only apply when gift-givers choose to contribute.

Money is sent directly to your bank account through Stripe, a secure payment processor. You'll need to connect your bank account when you create your wishlist. Payments typically arrive within 2 to 7 business days.

You as the wishlist creator are never charged fees. Ever.

When someone sends you a gift, there may be an estimated card processing cost. Gift-givers can choose to cover this so you receive the intended gift amount. Actual processing costs can vary by card type, issuer or country, and we may absorb small differences.

Gift-givers may also see an optional platform support contribution at checkout, which helps us keep the service running. This is optional and clearly displayed.

Yes. We use Stripe, a payment processor trusted by large companies. We never store your card or bank details. All transactions are encrypted and secure.

You'll need a bank account to receive funds. Stripe supports most UK bank accounts. If you're having trouble connecting your account, contact support.

Yes. Payments are processed securely by Stripe, one of the world’s most trusted payment providers. We never store your card or bank details, and all transactions are encrypted. You’re using the same level of security trusted by major online businesses.

Yes. What I Really Really Want is a UK-based platform designed to help people give and receive money gifts safely and transparently.

• Payments are processed securely by Stripe, a global payment provider used by millions of businesses • Money goes directly to the wishlist creator’s bank account — we do not hold funds • We never store your card details • All transactions are encrypted and handled through secure payment infrastructure

We are built to be simple, transparent, and trustworthy — so you always know where your money is going.

Payments are processed instantly, but bank transfers typically take 2 to 7 business days depending on your bank and Stripe’s payout schedule. This is standard for secure online payments.

In most cases, the payment has already been processed but is still within the bank transfer window. First-time payouts or new accounts can take slightly longer. If it’s been more than 7 business days, contact support and we’ll help you check the status.

Because payments go directly to the wishlist creator’s bank account, refunds aren’t automatic. If you’ve made a mistake, contact us as soon as possible and we’ll help you resolve it with the creator where we can.

Yes. All payments are handled by Stripe using encrypted technology. We never store your card details, and your bank information is securely managed by Stripe during payout setup.

Any occasion. Popular choices include birthdays, weddings, baby showers, graduations, housewarmings, and holidays. You can create multiple wishlists for different events.

Yes. You can add a personal message, upload photos, set a goal amount (optional), and personalise the look of your wishlist page.

Yes. You can edit your wishlist details, photos, and messages at any time. Log into your account and update it whenever you need to.

Setting a goal is optional. When creating your wishlist, you can specify a target amount if you're saving for something specific. This helps gift-givers understand what you're aiming for, but they can contribute any amount they choose.

Once your wishlist is created, you'll get a unique shareable link. You can share it via text, email, WhatsApp, social media, or however you prefer.

Only people with the link can view your wishlist. It's not publicly listed or searchable. You control who you share it with.

Many people prefer giving money. It's practical, you get exactly what you want, and there's no risk of duplicate gifts. Frame it positively: we're saving for something specific and would love your support.

Not anymore. More people prefer giving money because it’s practical and ensures the recipient gets exactly what they want. Framed well, it feels thoughtful and modern rather than awkward.

No. Gift-givers can contribute without creating an account. Click the wishlist link, enter your payment details, and send your gift.

Yes, unless the person giving chooses to keep their contribution private. Contributions can show the amount alongside the giver's name, or be hidden if they choose to make it private. You can also see the total progress toward a goal if the creator has set one.

Yes. You can include a personal message when you send your gift. The wishlist creator will see your message along with your contribution.

We accept major credit and debit cards through Stripe, including Visa, Mastercard, and American Express.

No. You can contribute to a wishlist without creating an account. Just open the link, enter your details, and send your gift securely in a few taps.

We only collect what's necessary: your name, email, and bank details (stored securely by Stripe). We do not share your personal information with third parties. See the Privacy Policy for details.

Yes. You can delete your account at any time from your account settings. Any active wishlists will be removed and links will no longer work.

Your wishlist remains active until you close it. You can keep it open as long as you like, or archive it once your event has passed.